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PI Enterprise Services Builder Or Integration Builder Start Error

Symptom
When You try start PI Enterprise Services Builder or Integration Builder tools we have error, for example as bellow

Internal problem occured (INTERNAL_PROBLEM)
esr_start_error__internal_problem

Solution

1. Go to “http://<host>:<port>/dir/ -> Administration Tab

ESR-administration-tab

2. Click on Java Web Start Administration and click on  Restore Archives and Generate New Signature

java-web-start-administration

3. Wait 15 min

4. Restart the J2EE server

If you have another error which occur when logging in to the Process Integration (PI) Enterprise Services Repository (ESR) or Integration Builder tools, you can see SAP documentation Troubleshooting PI ESR and Integration Builder Logon Issues

« CIM_ERR_ACCESS_DENIED: User is not allowed to write CIM instances for class SAP_InstalledProduct in domain SLD
sap xi cache error return status code ‘500’(Internal Server Error) »
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This entry was posted in SAP Basis, SAP PI/XI and tagged ESR. Bookmark the permalink.
One Response to PI Enterprise Services Builder Or Integration Builder Start Error
  1. Reply
    Muhammad Zaheer Dad 31.05.2016

    Hi,
    We are facing ” Authorization error; unknown user name or incorrect password” issue on Integration Builder. it’s very surprising that the access is OK from other location of the office.

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